Bhavna Saravanakumar
Front of House Manager @SSP Group plc
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WORK HISTORY
Front of House Manager @SSP Group plc
Edinburgh, GB
As a Front of House Manager at Burger King Waverly-Oversee daily front-of-house operations, ensuring efficient service, strong customer experience, and adherence to brand standards in a fast-paced environment-Lead and support team members during shifts, managing staff coordination, service flow, and operational efficiency during peak hours-Manage cash handling, tills, and end-of-day reconciliation while maintaining compliance with operational procedures-Resolve customer queries professionally and maintain high service standards-Work closely with kitchen and management teams to ensure smooth operations and consistent product quality.Key Highlight: Successfully balancing leadership responsibilities across multiple hospitality brands, demonstrating strong adaptability, operational awareness, and team management
EDUCATION
Amity University
Bachelor's degree, Business Administration and Management, General
The University of Edinburgh
Postgraduate Degree, Business Administration and Management, General
ABOUT BHAVNA SARAVANAKUMAR
I am a hardworking and passionate masters student with experience in leadership and management roles. I thrive on creativity and challenges and would like to combine this with strong interpersonal skills to develop a career in management in any industry.
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