Bhavna P.
Franchise Owner @Laundryto
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WORK HISTORY
Franchise Owner @Laundryto
Vadodara, IN
ABOUT BHAVNA P.
With over 15 years in the hospitality and retail management sectors, my core competency lies in leading operations with a customer-first approach, exemplified during my time at Sodexo. At the heart of my professional ethos is a commitment to stellar customer service and operational efficiency, aligning with the culture of excellence and innovation that Sodexo champions. My expertise in retail management and customer relationship management (CRM) supports our shared mission to deliver exceptional experiences.At Sodexo, my responsibilities encompassed managing daily retail food service operations and maintaining brand integrity, which involved coaching frontline staff and conducting audits to uphold brand standards. I spearheaded the introduction of new technology solutions to optimize workflow, leading our team to enhance customer satisfaction through improved service delivery. This role built on my extensive experience at Dunkin\', where I managed multiple 24-hour stores and a team of 172, focusing on cost control, payroll, and training leaders to ensure the highest standards.
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