Bhavin Desai
Sales and Marketing Specialist @Csb Bank
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WORK HISTORY
Sales and Marketing Specialist @Csb Bank
IN
EDUCATION
New era high school
High School/Secondary Diplomas and Certificates
South gugarat university
B. Com, Business/Commerce, General
ABOUT BHAVIN DESAI
Have more then 17 years experience in banking sector. Key Deliverables: Lobby management Branch administration Ensure quality customer service is delivered Recording complaints as per specified process Monitor all complaints received and ensure that staff are closing it within the TAT Ensure that all Tellers are dressed as per the dress code & grooming standards Online authorisation of cash / transfer transactions and issue of DD/MC Vault custodian Locker operation Quick & Error free operations FX transactions authorization/supervision and reporting Monitoring of dummy accounts, suspense account, deferred accounts, payable/receivable, reconciliation and maintenance of suspense accounts register as per the required format. Teller counter supervision Maintenance of cash Shortage /Excess register & proper filing of approvals Maintain of voucher movement register Periodic exchange of keys lodged with other branch Key movement register monitoring Cash management and liaison with currency chest Monitor OD salary uploads Checking / monitoring of EOD reports NRE Credit monitoring Monitor large cash translations & adhering to KYC norms Reporting and maintenance Ensure Tellers generate Sales References for Liability products Ensure that all Tellers are adequately trained on the products of the bank Ensure all staff are trained on the process to be followed(including amendment with new circulars) Monitor Staff productivity and guidance on improving the same in conjunction with the BM Deliver sales targets
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