Bhavika Bhardwaj

About Bhavika Bhardwaj

Currently working as a \"Dynamics 365 CRM Consultant\" having 9 years of experience in Dynamics 365 CRM.• Experience in coordinating with business and IT across all phases of software development life cycle• Expertise in understanding the pain areas of business and providing solutions to pull the requirements. Leveraging the latest technologies and trying to digitize legacy processes.• Expertise in configuring security roles, business units, teams, field security profiles, call outs to CRM API, and CRM plugins. Good knowledge of Web Development skills - HTML, XML, CSS, JavaScript, jQuery, Ajax, Geocode Mapping, Google Charts, Bootstrap, jQuery UI and Visual Studio• Have experience in Power Platform; Worked on different portal templates; Implemented functionalities using Power Automate, Automation using Workflows/Plugins, Portal client-side scripting (HTML/jQuery/CSS), Portal liquid implementation• Designing the solution flowcharts for understanding of client and team, deciding on need and use of out-of-the-box features, required configuration and customization for various functionalities and requirements• Experience in developing Microsoft Flows (Power Automate), workflows, custom Workflows, Actions, plugins, business processes, business rules, dashboards, charts and wizard-based reports.• Facilitate the decision-making process and develop functional designs that will drive the development process. Experience in developing complex applications on Microsoft Dynamics CRM platform with entity, ribbon, and sitemap customizations.• Ability to reach fast-pace and mound to time sensitive environments for delivering the requirements on time with minimal efforts. Experience with Agile Scrum methodologies• Conceptualize and design a best-practice solution that leverages product and industry knowledge, as directed by business requirements. Strong conceptual, analytic and problem-solving skills. Good team player and interactive to staff at all levels of the firm• Expert in Team Handling and mentoring new joiners• Worked on Customer service and Sales module, Worked on Customization and CRM Configuration, worked on CRM API’s/ External API’s call for formulating data, Expertise in creating technical designs based on the requirements• Worked on Portal SharePoint Integration, Microsoft graph API’s, Azure Blob Integration with Portals• Designed Page templates, Web templates, Content snippets, Web pages for Portals using Liquids. Implemented Basic forms, lists, Advance forms based on client’s requirements

Experience

1. Technical Architect

   KPMG

   Apr 2025 — Present

Education

• Kurukshetra University

  Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

  2010 — 2014

Skills

• Microsoft Office
• Microsoft Word
• Strategic Planning
• Public Speaking
• Coded UI Testing
• Microsoft Excel
• Sql Server Management Studio
• Leadership
• Microsoft Web Forms
• Project Management
• Team Foundation Server (Tfs)
• C# Asp.net
• Microsoft Web Services
• Training
• Customer Service