Bhavik Mistry
Backend customer executive
- Role
- Business Development Manager at Om Freight Forwarders Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Bhavik Mistry
I am an experienced professional with a strong background in fieldwork and hands-on customer engagement across a wide range of industries, including retail banking, insurance, digital marketing, and tele-sales. Over the years, I have honed my skills in customer handling, new customer acquisition, and relationship management, excelling in both Business-to-Consumer (B2C) environments and direct outreach activities like cold calling and tele-sales.With expertise in utilizing Microsoft Office (Excel, Word, PowerPoint) for data management, reporting, and analysis, I am proficient in managing customer data and maintaining organized records. My passion for digital marketing drives my ability to contribute to campaigns and create impactful marketing strategies.I have a proven track record of achieving sales targets, developing new business opportunities, and building lasting relationships with clients. My experience in retail liabilities products, coupled with my knowledge of the insurance and banking sectors, enables me to understand complex financial offerings and effectively communicate their value to customers.Skills and Expertise:Customer Acquisition & RetentionB2C Sales & Tele-salesCold Calling & Lead GenerationDigital Marketing & Social Media CampaignsBanking & Insurance Products (Retail Liabilities)Microsoft Excel & Office SuiteMarket Research & Consumer InsightsRelationship Building & Client ManagementI am always eager to learn and adapt to new challenges, and I thrive in dynamic, fast-paced environments where I can contribute my skills to drive growth and customer satisfaction.
Experience
Business Development Manager
Nov 2023 — Present · Singapore, SG
Education
Education Board Mulunds Jai Bharat College of Commerce Night Mulund Colony Mulund W Mumbai 400 082
Master of Business Administration - MBA, Marketing
2016 — 2018
Somaiya Vidyavihar University
Financial markets, Business/Commerce, General
2013 — 2015
Ramanand Arya D A V College
HSC, Business/Commerce, General
KOHINOOR BUSINESS SCHOOL
PGDM, Marketing
2016 — 2018
Education Board Mulunds Jai Bharat College of Commerce Night Mulund Colony Mulund W Mumbai 400 082
Bachelors of financials markets, Business/Commerce, General
2013 — 2015
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