Bhavesh Maurya

About Bhavesh Maurya

Hello! I\'m Bhavesh Maurya, a passionate data analyst with a Bachelor\'s degree in Computer Engineering from Mumbai University, specializing in AI/ML (Data Science & Data Analysis). With a strong foundation in Python, SQL, Microsoft Power BI, Microsoft Excel, and data preprocessing techniques, I bring a wealth of knowledge and skills to the field of data analysis. Open to Learning & Working with tools like R, Tableau, SSMS, SSAS, etc. Here\'s what sets me apart: Hands-on Experience: I actively engage in projects involving data analysis, data visualization, and machine learning models. I go a step further by deploying these models using platforms such as Streamlit, Heroku, and Flask. This practical experience has provided me with valuable insights into the entire lifecycle of data-driven projects, from data exploration to model deployment, enhancing my skills and expertise. Diverse Project Portfolio: I have successfully initiated a range of projects, including Stock Market Analysis, Customer Complaint Resolution, Twitter Sentiment Analysis, IMDB Reviews Sentiment Analysis, and Sales Dashboards. These projects leveraged the power of SQL, Power BI, Excel, and Python for insightful visualizations and delivered valuable solutions such as Business Insights, Business Reports, and Business Intelligence. Made clear Comparision and best-case tool utilization based on requests by clients or business Leadership and Communication Skills: As the Technical Secretary for the College Club of Data Science, I honed my problem-solving, analytical, and communication skills. These skills are highly sought after in the industry, and my role provided me with valuable opportunities to further develop and refine them. I am now equipped with the necessary abilities to excel in real-world data science scenarios and effectively communicate complex technical concepts to diverse audiences. I am passionate about harnessing the power of data to drive meaningful insights and make informed business decisions. If you are seeking a dedicated and analytical data analyst who can effectively leverage cutting-edge tools and techniques, I would love to connect. Let\'s collaborate and unlock the value hidden within your data!

Experience

1. Workforce Management Analyst

   Jio

   Aug 2023 — Present · Navi Mumbai, IN

   Develop and implement effective VBA to Automate Major Excel Processes for RTM, EOD, and APR Reports.Planning and Implementing effective staffing plans to ensure optimal resource utilization and meet service level agreements (SLAs).Real-time management & monitoring, adjusting staffing levels and schedules in real-time to handle call & chat volume fluctuations, and maintaining service levels, reducing in-office shrinkage throughout the Period.Performing Data Analysis by Analyzing historical data to forecast future call & chat volumes, and staffing requirements based On out-of-office shrinkage and volume Trends.Track and report on key performance indicators (KPIs) such as capacity, occupancy, adherence, and service levels to identify areas for improvement.Work closely with operations, HR, and other departments to align workforce strategies with overall business objectives.Create and maintain schedules, considering the Advisor\'s availability, preferences, and business requirements.Accurate and ad-hoc reporting on workforce performance and present insights to senior management.Identify opportunities for process improvements and implement solutions to enhance efficiency and productivity.

Education

• MCT's Rajiv Gandhi Institute Of Technology

  Bachelor of Engineering - BE

  2019 — 2023

• Stevens Institute of Technology

  Master of Science - MS

  2025 — 2027