Bhavesh Ramchandani
Head of Customer Experience at Yanolja Cloud Solution | Building Seamless CX for Future-Ready Hospitality
- Role
- Head of Customer Experience (India) at Yanolja Cloud Solution
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
Experience
Head of Customer Experience (India)
Feb 2026 — Present
As the Head of Customer Experience – India, I lead the end-to-end customer journey across onboarding, adoption, support, and long-term success, with a focus on delivering consistent and scalable experiences across the Indian market.I work closely with cross-functional teams to translate customer insights into experience strategies, process improvements, and measurable outcomes. With a strong foundation in onboarding, support, and account management, my focus is on building resilient teams, embedding a customer-first culture, and driving long-term value for both customers and the organization.
Education
Gujarat Technological University 🎓
Bachelor’s Degree, Computer Science Engineering
2012 — 2016
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