Bhavay Jain
Accenture | MDI Gurgaon
- Role
- HR Service Delivery Senior Analyst at Accenture
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Bhavay Jain
Learning to Learn
Experience
HR Service Delivery Senior Analyst
Jun 2023 — Present · Mumbai, IN
Talent Accelerator Program (TAP)- Batch - 8Stint 1 - Generative AI in Talent & HR (June-2023 to September-2023)• Managed a comprehensive end-to-end HR Helpdesk experimentation program.• Engaged in discussions on scope, benefits, outcomes, and potential implications. • Conducted in-depth analyses on various metrics, utilizing team-provided data. • Designed various spreadsheets, process charts & presentations for leadership review.Stint 2 - Talent Supply chain in AIOC (September-2023 to May-2024)• Managed Redeployment (Internal staffing) across Accenture Operations India Network.• Governance with focus on SLA adherence, attrition reduction & increasing internal staffing.• Proposed and implemented policy changes for effective management of cases.• Implemented skills campaign, increasing coverage from 12% to 65%, recording 600k+ skills.• Integrated efforts towards seamless talent supply chain & reduction in cost of staffing.
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