Bhavana Saripalli

Experience

1. Service Coordinator

   Advanced Cooling Technologies, Inc

   Jun 2024 — Present · Livermore, CA, US

   Review and ensure data accuracy in Salesforce (SF) daily cases, uploading documents and maintaining the integrity of customer and operational records.• Manage task tracking using ClickUp by creating, monitoring, and reporting on task progress to ensure timely completion.• Assist the accounting team with monthly inventory counts and conduct warehouse visits to oversee inventory management.• Prepare and finalize quotes in collaboration with the accounting team to support operational efficiency.• Research subcontractors online, negotiate rates, and onboard them to support operational requirements.• Track and maintain subcontractor legal documents and contracts, ensuring compliance with organizational and legal standards.• Research and procure OEM parts by reviewing spec sheets, gathering vendor quotes, comparing prices, and placing orders for safety stock.• Process chiller parts orders, prepare packing lists, arrange shipping, track shipments, and confirm receipt to ensure smooth operations.• Coordinate with freight carriers for freight quotes, shipping statuses, and tariff calculations to facilitate cost-effective logistics.• Support emergency dispatch activities by prioritizing and resolving urgent cases, ensuring seamless communication and operational continuity.• Facilitate smooth preventive maintenance dispatches during spring and fall seasons by creating cases and collaborating with subcontractors to complete maintenance tasks.• Oversee warehouse management processes, suggest improvements, and support the team with operational activities.• Provide backup support for team members by managing tasks and ensuring project milestones are met.• Contribute to cross-functional initiatives and special projects by leveraging supply chain and operations expertise to improve processes and enhance efficiency.