Bhavana Malik
Senior Business Analyst | Salesforce & D365 | Building the Future with AI & ML | Digital Governance & Risk | IBM Watson | Claude | Bridging Business & Emerging Tech
- Role
- Sr Business Analyst at Canadiv
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Bhavana Malik
I am a Senior Business Analyst with 10 years of experience driving business growth, process optimization, and digital transformation across BFSI, Media Tech, and Supply Chain domains. Skilled in Salesforce, Microsoft Dynamics 365, Power BI, and Agile delivery, I specialize in bridging the gap between stakeholders and technical teams to deliver solutions that enhance efficiency, customer experience, and revenue impact. Certified in CSPO®, CSM®, I bring expertise in requirements elicitation, data analysis, and CRM implementation while leading cross-functional collaboration in fast-paced, global environments. Currently, I am excited about the future of AI and Machine Learning in shaping smarter, data-driven business solutions and unlocking innovation for enterprises worldwide.
Experience
Sr Business Analyst
Sep 2023 — Present · Toronto, ON, CA
Education
Punjab Technical University
Master of Computer Applications - MCA
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