Bhavana E.

Senior Software Engineer @ LTIMindtree | Genesys Cloud

Role: Senior Software Engineer at LTIMindtree
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Bhavana E.

Experienced Genesys PureCloud (Genesys Cloud CX) Developer with a strong background in designing, developing, and deploying cloud-based contact center solutions. Proficient in architecting end-to-end customer experiences using Genesys Architect, building complex IVR call flows, configuring call routing, and integrating with third-party systems through APIs and web services. Skilled in using Genesys Cloud CX tools such as Data Actions, Scripter, and CX Analytics to enhance customer journeys and optimize agent workflows. Adept in Agile environments with strong troubleshooting, documentation, and stakeholder collaboration skills. Passionate about delivering scalable, secure, and user-centric contact center solutions that drive customer satisfaction and operational efficiency.

Experience

Senior Software Engineer
LTIMindtree
Sep 2025 — Present

Education

Jb Institute Of Engineering and Technology
Bachelor of Technology , Information Technology
2017 — 2021

Contact information

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Work email
•••••@ltimindtree.com
Personal email
•••••@•••••.com
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Current company

LTIMindtree

IT Services and IT Consulting · 10K employees · LTIMindtree, Technology Tower. Gate No. 5, Saki Vihar Road, Powai, Mumbai, Maharashtra 400072, IN, Mumbai, MH, 400072, IN

LTIMindtree is a global technology consulting and digital solutions company that partners with enterprises across industries to reimagine business models, accelerate innovation, and drive AI-centric growth. Trusted by more than 700 clients worldwide, we use advanced technologies to enable operational excellence, elevated customer experiences, and long-term value creation. With a workforce of more than 86,000 talented and entrepreneurial professionals across over 40 countries, LTIMindtree — a Larsen & Toubro Group company — is dedicated to solving complex business challenges and delivering transformation at scale. LTIMindtree is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, ethnicity, nationality, gender, gender identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, disability, or any other characteristic protected by applicable law. Please note that neither LTIMindtree nor any of its authorized recruitment agencies/partners charge candidates any registration fees or other fees for appearing in interviews or securing employment/internships. Candidates are solely responsible for verifying the credentials of any agency or consultant claiming to work with LTIMindtree for recruitment purposes. Please note that anyone relying on representations made by fraudulent employment agencies/consultant does so at their own risk. LTIMindtree disclaims any liability for loss or damage suffered as a result of such actions. For more info, please visit www.ltimindtree.com.

ltimindtree.com

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About Bhavana E.

Experience

Senior Software Engineer

Education

Jb Institute Of Engineering and Technology

Find verified contacts for anyone on LinkedIn