Bhav Singh
IT Site Services Analyst @Mars
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WORK HISTORY
IT Site Services Analyst @Mars
Provide comprehensive support by addressing user permission issues, offering targeted education, and delivering application support to optimize user operations and experience.Identify, research, recommend, and implement Microsoft 365 solutions and applications such as Teams, SharePoint, Intune, MDM, and Azure AD.Support ongoing maintenance of office infrastructure, LAN, servers, workstations, and applications.Document and categorize all customer interactions, equipment configurations, and client profiles in the ticketing system, ensuring accurate tracking and record-keeping.Conduct research and make recommendations on network hardware, services, and standards to support technology solutions for the Mars organization.Assist in the IT asset life cycle refresh process for new hires and existing employees, including imaging, configuring, and migrating to new systems.
EDUCATION
Kurukshetra University
Bachelors, Computer Science
Cambrian College
Post Graduate, Cloud Computing
ABOUT BHAV SINGH
With a postgraduate degree in cloud computing from Cambrian College, I have a strong…
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