Shivani Bhatia

Senior Business Analyst | Consultant | Data and Transformation Specialist | Stakeholder Management | Spanish B2

Role: Senior Business Analyst at EXL
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Shivani Bhatia

Senior Business Analyst with more than 4 years of experience specializing in Data Analytics and Visualisations, with proven success in driving automation and strategic insights. Currently leading a team, delivering efficiency gains and advancing Spanish proficiency for global business impact.

Experience

Senior Business Analyst
EXL
Jul 2025 — Present
Leading the transition to a Microsoft Fabric–based Data Lake architecture, centralising enterprise data and enabling scalable, automation-ready analytics. Drove automation across reporting pipelines, eliminating 30+ manual hours per cycle and improving efficiency by 25%. Led the structuring of a unified semantic data model integrating ServiceNow and SharePoint, enhancing data consistency and reducing turnaround time by 40%.

Education

MIT, MACS College, Pune
B.A. Economics, Economics
2016 — 2019
Gokhale Institute of Politics and Economics
M.Sc International Business Economics and Finance, Economics
2019 — 2021

Contact information

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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Shivani Bhatia

Experience

Senior Business Analyst

Education

MIT, MACS College, Pune

Gokhale Institute of Politics and Economics

Find verified contacts for anyone on LinkedIn