Brandon Hatcher
Strategic Leader | Maximizing Opportunities Through Effective Training and Operations Management. Development of AI in Data Centers. Data Center Operations Management.
- Role
- Datacenter Inventory and Asset Technician at Microsoft
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Brandon Hatcher
Dynamic and results-oriented professional with extensive experience in data center…
Experience
Datacenter Inventory and Asset Technician
Jan 2025 — Present · Chicago, IL, US
Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.Develop working knowledge of stock control and inventory management practices and procedures.Ensure accurate documentation of incoming and outgoing deliveries as well as records.Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.Perform cycle audits and data corrections to ensure all inventory controls are met.Help to reconcile and report inventory discrepancies.Ensure detailed physical inventory tracking and staging.Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
Education
Colorado Technical University
Master's of Science in Criminal Justice, Homeland Security, Infrastructure Management, and Vulnerability Analysis
Columbia College Chicago
Bachelor's degree, Advertising
Skills
- Event Planning
- Social Media
- Social Networking
- Teamwork
- Illustrator
- Brochures
- Leadership
- Brand Development
- Powerpoint
- Adobe Creative Suite
- Web Design
- Advertising
- Public Speaking
- Microsoft Excel
- Sales
- Microsoft Word
- Time Management
- Corporate Branding
- Graphic Design
- Social Media Marketing
- E-Commerce
- Search Engine Marketing (Sem)
- Art
- Graphics
- Indesign
- Digital Marketing
- Page Layout
- Sales Management
- IT Management
- Customer Service
- Adobe Photoshop
- Art Direction
- Logo Design
- Microsoft Office
- Marketing
- Microsoft Powerpoint
- Creative Direction
- Search Engine Optimization (SEO)
- Photography
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