Bhaskar Gopalan

About Bhaskar Gopalan

Technology and AI leader with 20+ years of experience building and scaling mission-critical platforms across fintech, payments, risk and data.I specialize in transforming technology into a competitive advantage — building AI-first engineering organizations, large-scale distributed systems and product platforms that directly impact revenue, reduce cost, improve fraud reduction and enhance customer experience.Currently leading Engineering at Paytm across Agentic AI platforms, LLM inference infrastructure, Risk & Fraud systems and Customer Care technologies serving millions of consumers and merchants. Previously built Razorpay’s Central Data, AI & Analytics organization (150+ engineers, data scientists, and analysts), democratizing AI across the company and delivering multi-million dollar efficiency gains.I operate at the intersection of product, platform, and business strategy — partnering with leadership to translate outcomes into scalable, resilient technology.Core strengths:• Scaling engineering orgs from 0 → 150+• AI/LLM platforms & GenAI productionization• Fintech, payments, fraud & credit risk systems• Distributed systems & platform architecture• Infra cost optimization & reliability engineering• Hiring, mentoring & building senior leaders

Experience

1. Vice President of Engineering

   Paytm

   Sep 2024 — Present · Bengaluru, IN

   Owning the engineering strategy and execution across AI, Risk and Customer platforms for one of India’s largest fintech ecosystems- Leading multiple orgs spanning Agentic AI, LLM inference, Risk/Fraud and Customer Care systems- Building an org-wide Agentic AI platform adopted across Paytm businesses including Paytm Money Support- Launched a centralized inference platform with Groq + AWS to serve GenAI/LLM workloads at scale- Driving real-time fraud and credit risk systems protecting millions of daily transactions- Scaling multi-disciplinary teams across platform, SRE, AI/ML and application engineering- Partnering with product and business leaders to convert AI capabilities into measurable customer and revenue impact

Education

• Indian Institute of Management Bangalore

  EGMP, Business Administration and Management, General

  2014 — 2015

• International Institute of Information Technology Bangalore

  Post Graduate Diploma, Data Science

  2020 — 2021

• Rochester Institute of Technology

  MS, Computer Science

  2000 — 2002

• Indian School of Business

  Leadership with AI

• Malaviya National Institute of Technology Jaipur

  BE, Electronics and Communications

Skills

• Sdlc
• Software Development
• Management
• Business Process
• Software Project Management
• Architecture
• Leadership
• Business Analysis
• Project Management
• Agile Methodologies
• Pmp
• Soa
• Requirements Analysis
• Enterprise Architecture
• Java Enterprise Edition
• IT Strategy
• Architectures
• Project Planning
• Itil
• Weblogic
• Capital Markets
• Solution Architecture
• Team Leadership
• Business Intelligence
• Program Management
• Scrum
• Clearing Houses
• Collateral Management
• Devops
• Machine Learning
• Cleared Derivatives
• Jenkins