Bhaskara Reddy Sannapureddy

About Bhaskara Reddy Sannapureddy

Highly motivated professional with 32 years of experience in Project, Product, Program Management and Implementation with strong experience in various domains. Expertise in managing a wide range of high-revenue portfolios and directing worldwide large-scale IT teams. Involved in solution architecture, solutions and implementing best practices. Exploring career in data driven AI, ML and Data Science related projects to implement intelligent, predictive modeling, diagnostic, real-time, prescriptive, predictive analytics solutions efficiently, enhance systems or build new inhouse and client systems. Focusing Machine learning Supervised, Semi-supervised, Un-supervised learning), Deep learning, Reinforcement learning, Graph Neural Networks Research, XAI in the areas of Time Series Forecasting, Prediction, Anomaly Detection, Computer Vision, Speech and Audio Recognition, Signal Processing, Natural Language Processing (NLP),Knowledge Graphs Construction(Neo4j), Transformers, Building, Deploying ML Models(Streamlit, Flask, FastAPI, Docker). CI/CD ML Pipelines, LLMs, Text Mining in Documents, Image Processing, Video Pattern Recognition, Causality, Explainability / Interpretability, GPT, Large Language Models, ChatGPT, Prompt Engineering, Models Fine tuning, Experimenting with LangChain Framework and Retrieval Augmented Generation (RAG) using Google Gemini, BIG DATA, IOT, Cyber Security, GANs, OpenAI, Generative AI related business use cases and applications. Exploring ML in Google Vertex AI, Auto ML, MLOps in GCP, AWS, Azure and Google BigQuery. Enthusiastic in Research, Continuous learner and Mentor Managed, lead and inspired large teams across various levels, roles. Built successful delivery organization and delivered complex programs, projects across APAC, USA, UK regions. Collaborated with executive management, account management and business units to maximize business value.Exploring, identifying diverse AI use cases across multiple industries and domains and has initiated the implementation of various Machine Learning models, AI Tools/AI Accelerators, and Cutting-edge technologies such as Generative AI (GenAI), Advanced Retrieval Augmented Generation (RAG) for Large Language Models (LLMs), ML/AI Models Fine-Tuning, Prompt Engineering, AI Agentic Applications and AI Robotic Process Automation (AIRPA) including Salesforce Agentforce. This transformative journey aims to evolve current Organizational Operations (OrgOps) into AI-Driven/AI-Powered Operations (AIOps) and Machine Learning Operations (MLOps) which inturn provides best AICX.

Experience

1. Senior Project Manager

   Infosys

   Apr 2013 — Present · Hyderabad, IN

   Managing accounts - UK, USA, APAC in Salesforce Sales Cloud, CPQ, CTI Integration, Marketing Cloud, Service Cloud - Implementation & Support, Designed various insights using Salesforce CRM data(Sales Cloud, Service Cloud, Marketing Cloud) as well as other internal and external data sources such as website, email marketing campaign results, or social media. Developed various models using Salesforce Merlion Python library for forecasting, anomaly detection, change point detection for both univariate,multivariate time series and evaluated model performance. Developed Explainable(XAI) Tool which helps to describe in detail how ML models produce their prediction for different reasons. XAI tool helped to prevent bias and build fair, accurate algorithms, generate more trust into Machine Learning models. Exploring Generative AI, Discriminative AI models building with Salesforce platform datasets, including LLMs and building tools to optimize, increase productivity of developers and to improve end users experience who are using Salesforce Platform.Developed Machine Learning Pipeline Deployment and Architecture for specific business process use cases. Explored Salesforce Platform Einstein Language, Einstein BOTs and used the Einstein Language APIs to build Natural Language Processing into Salesforce apps and unlocked powerful insights within text.Using NLP Techniques developed sentiments analysis models. Developed various ML models using computer vision, automatic speech recognition to enable better CX, UX within Salesforce Apps.Used CDP Python Connector from PyPI, Connector uses the Query API and extracted data from Salesforce Data Cloud into Python Pandas DataFrames, Created insights, Built ML Models. Developed ML Models on App Log datasets, Real time Anomaly detection and drawn Performance Insights through Automation, Identifying and implementing various AI use cases which can help various business processes and scenarios within Salesforce Products Suite.

Education

• International Institute of Information Technology Bangalore

  Post Graduate Diploma, Machine Learning & Artificial Intelligence

  2020 — 2021

• Liverpool John Moores University

  Master of Science - MS, Machine Learning & Artificial Intelligence

  2020 — 2022

• Birla Institute of Technology and Science, Pilani

  B.E(Hons), Computer Science

  1988 — 1992