Bhaskar Swain

About Bhaskar Swain

With over 17 years of experience in the banking sector and a valid B1/B2 US Visa, I specialize in managing financial operations and ensuring regulatory compliance. My career is marked by a commitment to driving efficiency and accuracy through strategic decision-making and effective risk management.I have a proven track record of enhancing operational processes and delivering high-quality service while upholding industry best practices. Passionate about contributing to the success of a dynamic banking organization, I am eager to leverage my extensive skills in banking operations, regulatory compliance, and risk management.Let’s connect and explore opportunities to collaborate and innovate in the financial sector.

Experience

1. Vice President

   MUFG

   Nov 2023 — Present · IN

   Provide strategic oversight and governance for offshore operations delivered through third-party vendors supporting Global Payments, Capital Markets, and Tax Operations for the Americas region.Lead and manage the Vendor Business Operations (VB Ops) and Operations Training functions, ensuring enterprise-wide application support and capability development across the Americas Operations organization.Establish operational strategy, performance frameworks, and governance structures to ensure adherence to regulatory requirements, internal policies, SLAs, and KPIs.Oversee the performance of vendor leadership teams, including setting objectives, evaluating outcomes, and directing remediation strategies to address operational risks, capacity challenges, and workforce stability.Drive organizational and process improvements, including designing and implementing structural, procedural, and operational enhancements to improve efficiency, control environment, and scalability.Provide executive-level reporting and analytics to senior leadership on operational performance, engagement metrics, and workforce effectiveness.Serve as the primary relationship owner for multiple strategic operations vendors, ensuring alignment with organizational objectives and service delivery standards.Lead governance of vendor contracts, Statements of Work (SOW), audits, compliance programs, and third-party risk management frameworks.Maintain financial oversight of vendor engagements, including approval of monthly invoices and monitoring cost efficiency against budgets.Identify and evaluate strategic offshoring and outsourcing opportunities, selecting appropriate vendor partners to support business growth and operational transformation.

Education

• Utkal University

  Bachelor of Commerce - BCom, Accounting and Finance

  2003 — 2005

Skills

• Microsoft Office
• Green Belt
• Six Sigma
• Team Management
• Customer Service
• Leadership