Bhaskar Sharma
- Role
- Senior Director Global Service Delivery at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Bhaskar Sharma
Experienced Delivery Lead with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in PnL Management, Service Delivery, Operations Management, Business Development, Strategic Planning, Service-Level Agreements (SLA) and Executive Search. Strong community and social services professional with a B.Sc. focused in Chemistry from Sri Venkateswara College.
Experience
Senior Director Global Service Delivery
Feb 2024 — Present · Gurugram, IN
Education
Sri Venkateswara College
B.Sc.
2003 — 2006
Delhi University
B.Sc. Hons.
2003 — 2006
Skills
- Recruitments
- HR Consulting
- Benefits Negotiation
- Talent Acquisition
- Performance Management
- Crm
- Soft Skills
- Business Process
- Business Transformation
- Customer Service
- Performance Appraisal
- Operations Management
- Management
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Outsourcing
- Team Management
- Bpo
- Hris
- HR Policies
- Process Improvement
- Call Centers
- Service Delivery
- Business Analysis
- Offshoring
- Customer Relationship Management (Crm)
- Screening
- Business Process Improvement
- Recruiting
- Transition Management
- Executive Search
- Resource Management
- Sla
- Sourcing
- Vendor Management
- Change Management
- Team Leadership
- Contact Centers
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