Bhaskar Kotha

About Bhaskar Kotha

20 years of experience working on CRM On Premise and Cloud Applications• Worked on multiple projects as Architect/Technical Lead/ developer /Sr. developer for clients in USA and UK and India.• Worked on multiple CRM Application customisations using: Salesforce, Siebel CRM, Oracle Sales Cloud, Engagement Cloud and Oracle CPQ Cloud• Experience in Application Support & Maintenance. Change Management, Release Management, Defect Management processes. Experience in L2/L3 support activities.• Worked on multiple Sales/Service and CPQ applications in CRM space• Handled technical delivery for Implementation, Support and Maintenance Projects in different roles• Handling deployments and rollouts of applications• Worked in Retail, Manufacturing, High-Tech, Pharma, Telecom and Finance (NBFC) domains• Strong integration experience using Queues, SOAP and REST API with various middleware and P2P integrations • Translating business processes into technical requirements and conducting cost effective POC for technical feasibility analysis• Strong Technical, Analytical and troubleshooting capabilities

Experience

1. Associate Director - Salesforce

   Exavalu

   Dec 2024 — Present · Hyderabad, IN

Education

• Jawaharlal Nehru Technological University

  B.Tech, Computer Science

  1999 — 2003

Skills

• Team Management
• Server Management
• Eim
• Business Analysis
• Project Management
• Siebel 7.x
• Siebel
• Agile Methodologies
• Pl/Sql
• Software Project Management
• Sdlc
• Solution Architecture
• Oracle
• Requirements Analysis
• Unix
• Oracle Database
• Eai
• Requirements Gathering