Bhaskar G
Manager I P2P & AP Process I Internal Controls I Service Helpdesk I Transition Management I Change Management I P2P Transformation
- Role
- Manager at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Manager
Mar 2025 — Present · Hyderabad, IN
Leading the P2P Helpdesk function focused on resolving stakeholder queries and enhancing user experience through feedback and data insights.Driving automation using AI tools like NLP bots to classify, route, and respond to queries efficiently.Collaborating with tech teams to implement smart solutions that improve turnaround time and service quality.
Education
Osmania University
Post graduation, Business/Commerce, General
2004 — 2006
Kakatiya University
Bachelor of Commerce - BCom
2001 — 2004
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