Bhaskar Chamlagain

Infra managed Analyst @ Accenture | Wireless Networking, Sdwan, Network data IT Operations

Role
Sw App Cloud Tech Support Analyst at Accenture
Location
Pune, MH, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Bhaskar Chamlagain

With over 8 years of experience, I specialize in network operations, service delivery, and technology programs, currently supporting infrastructure management at Accenture. My expertise includes wireless networking, LAN, and SD-WAN operations, combined with strong technical support capabilities. At Accenture, I focus on troubleshooting Cisco Catalyst switches, wireless controllers, and resolving operational issues for Tier 1, 2, and remote sites. Certified in ISO 9001 and ISO/IEC 27001, I am committed to delivering secure and efficient network solutions while fostering collaboration.

Experience

  1. Sw App Cloud Tech Support Analyst

    Accenture

    Jun 2021 — Present · Pune, IN

    I am an Infra Management Service Analyst in Accenture where I help clients with network support and deliveries.I manage network operations, service delivery, and technology programs focused on delivering Network Operation support including LAN, Wireless, and SDWAN operations and implementation.Work on problem solving, new configurations of Cisco Catalyst 2K, 3K, 4K, 6K, 9K switches & 5k 9800 WLC controllers.Actively work on incidents to resolve various operational issues related to Tier 1, 2, P2P, and remote sites along with performance hubs.Troubleshooting issues related to BGP, EIGRP, SDWAN STP, DHCP, VLAN.Routing & switching for LAN, SD-WAN, Wireless.Troubleshooting L2 issues.Leading the Shift to delegate work and complete the tasks within SLA.Execution of Change requests for modifications and expansion of network.Installation / Adding new switches, switch refresh for EOL, EOS devices, Upgrading IOS.Preparation of MOP for activity and plan of action/execution.Daily SDWAN operations and maintenance.Providing knowledge transfer and onboarding to new members of the team.

Education

  • Jetking Pune Learning Center

    Diploma of Education

    2014 — 2015

  • Prajapati H,S School

    12th

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Bhaskar Chamlagain — Sw App Cloud Tech Support Analyst at Accenture in Pune, MH, IN | Unifers