Sameer Bhasin

About Sameer Bhasin

Hi, my name is Sameer and I have progressive experience leading organizations in accomplishing short/long-term goals through managing projects, orchestrating process improvements, developing high-performing teams, and developing technology solutions to enable business strategy.Throughout my career, I have demonstrated success in spearheading and driving enterprise-wide and global projects towards completion by strategizing, planning, and scheduling resources. Based on my professional experience, I am adept at attaining project deliverables within agreed timelines and budgetary constraints. I\'ve been quite proficient in collaborating with stakeholders throughout the project lifecycle.My success in implementing best practices in adherence to ITIL standards for top-notch service management within EUS and desk side support teams is second to none. My skills in prioritizing and resolving complex end-user queries to ensure maximum customer satisfaction sets me apart from the rest of the individuals. On top of that, I am a persuasive negotiator equipped with strong leadership and relationship building skills.Connect with me at s••••••••@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances!Some of my accomplishments in my professional career are:• Developed shared IT service to provide AV and IT assistance to MedEd events for all business units within MDT with the probability to save up to $10 million a year.• Provided quality coaching and direction to multifaceted teams for accomplishing and surpassing SLAs in all operations related to the provision of support for hardware, software, network, printers, mobile devices, applications, and infrastructure.• Initiated and executed transformative projects within finite time frames, including migration to cloud-based technologies, Office 365 adoption, audiovisual/video conference strategy, and desktop build methodology and support by specifying roadmaps and collaborating with Infrastructure Architecture functions.

Experience

1. Sr IT Manager, Clinical Edc, Reporting and Analytics and Clinical Safety

   Medtronic

   Aug 2022 — Present

Education

• Cherkasy Engineering and Technological Institute

  M. Tech, Mechanical Engineering

  1990 — 1995

• Дагестанский Государственный Университет

  Russian Language, Russian Language and Literature

  1989 — 1990

• University of Memphis

  MBA, Management Information Systems

  2000 — 2002

Skills

• Sales Support
• International Trade
• IT Management
• Cross-Functional Team Leadership
• Process Improvement
• Information Technology
• Six Sigma
• Green Belt
• Sales Force Automation
• Enterprise Mobility
• Medical Devices
• Sales Force Development
• Sales Operations
• Project Management
• Business Development
• Crm
• Software Project Management
• Vendor Management
• IT Strategy
• Project Planning
• Quality Assurance
• Erp
• Visio
• Software Documentation
• Business Analysis
• Pmp
• Business Intelligence
• Sdlc
• Sap
• Project Portfolio Management
• Integration
• Sharepoint
• Business Process
• Requirements Analysis
• Business Process Improvement
• Itil
• Ms Project
• Process Engineering
• IT Service Management
• Disaster Recovery