Bharti Rishit Ladhellu

About Bharti Rishit Ladhellu

I am a senior leader in investor services and client operations within institutional and alternative investment platforms. My experience spans custody, fund and investor operations, and client servicing, with a strong focus on building robust operating models, disciplined governance, and consistent service delivery.I have led end-to-end investor lifecycle functions, including onboarding, servicing, reporting, and stakeholder management, while working closely with business, finance, compliance, technology, and risk teams. My approach emphasises clarity of ownership, process standardisation, and controls, enabling scale without compromising on quality or regulatory rigour.In my current role as Director - Investor Services, I am responsible for strengthening service delivery frameworks, scaling team capabilities, and embedding governance and risk controls aligned to institutional standards. A key part of my role is developing leadership depth, driving process improvement and automation, and supporting business growth through stable and predictable operations.I am motivated by roles that sit at the intersection of operations, governance, and client trust, and I aspire to take on broader enterprise and operational leadership responsibilities over time.

Experience

1. Director, Investor Services

   Eaaa Alternatives

   Jan 2026 — Present · Mumbai, IN

   Leading the Investor Services function with responsibility for delivering a seamless, high-quality experience to institutional and UHNW investors. The role focuses on building scalable operations, strengthening governance, and enhancing client experience across the investor lifecycle.Key areas of focus include: • Leadership and development of high-performing investor services teams • End-to-end ownership of investor onboarding, servicing, reporting, and query management • Strengthening service delivery standards, SLAs, and escalation management • Driving process standardisation, automation, and operational efficiencies • Partnering closely with business, operations, technology, and compliance teams • Enhancing governance, controls, and risk management frameworks • Supporting business growth through reliable, predictable, and client-centric service deliveryFocused on building a resilient, scalable investor services platform that supports long-term growth and superior client experience.

Education

• University of Mumbai

  Bachelor of Management Studies, Management Studies

  2001 — 2004

• Southern New Hampshire University

  MBA, Management Studies

  2007 — 2009

• Institute of Company Secretaries of India

  Company Secretary, Corporate law

  2010 — 2012