Bharti Bansal
Enterprise SaaS & CX Leader | 8+ Yrs in Customer Success, Project & Implementation Management | CCaaS, Conversational AI,Gen AI, Agentic AI & Digital Transformation Expert | Driving Client Adoption & Business Outcomes
- Role
- Implementation Manager at T-Systems ICT India Pvt. Ltd.
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Bharti Bansal
I’m a results-driven Customer Success & Project Management leader with 8+ years of…
Experience
Implementation Manager
Apr 2024 — Present
Managed end-to-end CCAAS & Voice project lifecycles, ensuring timely delivery of solutions tailored to client needs. • Collaborated with stakeholders to identify pain points, scope projects, and mitigate risks effectively. • Led cross-functional teams, fostering collaboration and enhancing team performance to achieve project goals.
Education
Amity University
Bachelor of Technology - BTech
2013 — 2017
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