Bharathi P

About Bharathi P

Experienced Pharma Customer Service Specialist adept at bridging communication between nurses andpharmacists to facilitate essential pharmaceutical clarifications. Skilled in managing calls related to new or re-admission orders, STAT deliveries, dosing, IV medications, and verbal orders. Possesses a solid understanding of medication workflows, EMAR systems, and HIPAA compliance. Expertise in Electronic Medication Administration Records (EMAR),Knowledge on Generic and Brand medicines,Familiarity with frameworks such as LTC and ECM, Knowledgeable about HIPAA compliance, Proficient in Microsoft Office, Data Entry Accuracy and Documentation, Skilled in Coordination with Physicians and Pharmacists, Knowledge on Drug formulations and classification,Familiar with Faxing and Mediprocity. Recognized for precision, urgency, and patient-centered approach in high-pressure healthcare settings.

Experience

1. Pharma Customer Service Specialist

   Staffingly, Inc

   Mar 2023 — Present · Hyderabad, IN

   Delivered pharmaceutical clarifications utilizing Electronic Medical Recording services.Conducted outbound call services for medications that are out of stock or unavailable. Offered pharmaceutical clarifications based on interventions from Registered Pharmacists to nurses. Served as a liaison, transferring essential calls to the RPh, including new or re-admission orders, verbal orders, stat delivery, dosing, clinical information, IV orders, and delivery issue calls. Worked on Mediprocity for sending pharmaceutical clarifications if no response at facilities

Education

• Nova College of Pharmacetical Education & Research, Ibrahampatnam, PIN-521456.(CC-DR)

  Doctor of Pharmacy - PharmD

  2016 — 2022