Bharath Reddy

Salesforce Developer @Advanced Drainage Systems, Inc.

Hilliard, OH, US

Closely worked with Business Team and Salesforce.com consultants while implementing the solutions for the needs of organization.• Worked as enhancement team member and performed the roles of Salesforce.com Administrator and Developer in the organization.• Developed APEX Classes, Visual force pages and APEX Triggers to develop the custom functionality as per the requirements.• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.• Worked on SFDC, CRM, SFA and Billing Modules (Sales Process Automation, Lead and Marketing Automation, Mass Marketing Automation, Customer Care, Accounts Receivables, Credit Limit process, Collections, Rating, Billing, Discounts, Ca• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, upgrade installation.talogues, Invoicing, Reporting).• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.• Used field level Security along with page layouts to manage access to certain fields.• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.• Used Data loader for all data adding, updating, and deleting, exporting data.• Involved in resolving issues found during Unit Testing & User Acceptance Testing (UAT).• Provided ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers.