Bharath Raj Varma Racharla
Field Support Engineer @Copan Diagnostics, Inc
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WORK HISTORY
Field Support Engineer @Copan Diagnostics, Inc
Clifton, NJ, US
Optimized inventory and service requests using SAP, Salesforce, and CRM tools, improving parts availability and reducing service delays by 20%.• Managed a multi-million dollar automation project, overseeing system integration, calibration, and compliance with manufacturer standards.• Implemented predictive maintenance strategies, leveraging historical data and real-time analytics to reduce unexpected equipment failures.• Spearheaded the planning and execution of installation and maintenance projects for laboratory automation systems across 10+ client sites, ensuring adherence to timelines and compliance standards.• Acted as a liaison between engineering, logistics, and customer teams to coordinate project milestones, improving project delivery time by 18%.• Developed and tracked detailed service reports, timelines, and task checklists, enabling a more structured workflow and reducing project escalations by 30%.• Proactively identified recurring technical issues during project execution and collaborated with R&D and product teams to implement process fixes, reducing downtime by 25%.• Managed resource allocation and spare parts inventory for field projects, optimizing field readiness and decreasing service lead times by 20%.• Provided status updates and technical documentation to internal stakeholders and client project teams, enhancing transparency and stakeholder alignment throughout the project lifecycle.• Mentored 2 junior field engineers in project planning and customer interaction protocols, fostering a collaborative and productive service team culture.
EDUCATION
The University of Texas at Arlington
Masters, Data Science
Sreenidhi Institute of Science and Technology
Bachelor of Technology - BTech, Electrical and Electronics Engineering
ABOUT BHARATH RAJ VARMA RACHARLA
As a Research Assistant and a Graduate Student in Data Science at the University of Texas at Arlington, I am passionate about applying artificial intelligence and machine learning to solve real-world problems and enhance user experience. I have multiple certifications from Coursera in Data Science Orientation, Tools for Data Science, and Data Science Methodology, demonstrating my commitment to continuous learning and professional development.With over two years of experience as a Data Analyst and an Associate Software Engineer, I have developed strong skills in Python, SQL, automation tools, ML libraries, data visualization tools (Tableau, Plotly), and data modeling, wrangling, and collection. I have collaborated across teams to translate business requirements, contributed to AI-powered feature development, implemented data cleaning processes, streamlined ML lifecycle management, and developed and maintained interactive dashboards. Some of my notable achievements include improving data-driven decision-making by 20%, enhancing user experience by 25%, boosting engagement, cutting development cycles by 30%, expediting feature deployment, reducing processing time by 15% and 30%, ensuring data accuracy and reliability, optimizing key product features, and increasing conversion rates by 10%.
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