Bharath R

Experience

1. Order to Cash Operation Analyst

   Accenture

   Feb 2024 — Present · Bengaluru, IN

   Bringing extensive hands-on experience in Horizon Oracle, and Get Paid tools, coupled with proficiency in collection, dispute management, claims handling, and billing processes.Currently serving as a Collections Specialist for WSP Deal and, managing a multimillion-dollar collections portfolio with a focus on accounts receivable and achieving minimal turnaround times (TAT).Engaging with customers through proactive email follow-ups, phone calls, and coordinating regular group calls with internal and external stakeholders to expedite debt collection.Responsible for monthly preparation and distribution of Statements of Account (SOA) and invoices, ensuring compliance with customer requests.Utilizing strong problem-solving skills to address customer concerns, complaints, and inquiries effectively.Collaborating closely with the Accounts Payable (AP) team on AR-AP nettings, including preparation and sharing of essential reports.Providing detailed daily, weekly, and monthly collection reports to management.Establishing monthly collection targets and overseeing their implementation among team members to ensure timely completion.