Bharath Nedunchelian

Managing Director, Chase Travel @JPMorganChase

Plano, TX, US

Directed technology strategy and global execution for Chase Travel, leading a cross-functional engineering organization and managing a significant operational budget. Oversaw platform modernization, AI integration, and a shift to a cloud-native, product-led operating model. Led the public relaunch of Chase Sapphire Reserve and launch of Sapphire Reserve for Business, delivering new features including Points Boost, premium statement credits (e.g, EDIT Hotels, Southwest Airlines), and retention mechanisms. Partnered with Card, Rewards, and Risk stakeholders to ensure regulatory alignment and data integrity during high-visibility relaunch. Oversaw platform transformation to support exponential growth from $8B GTV to $12B GTV and improved margins by 5% while maintaining security and compliance integrity. Directed AI/ML integrations into booking and rewards systems, boosting engagement by 25% and increasing NPS scores by 25%. Scaled the travel commerce platform into a microservices architecture, reducing downtime by 20% and supporting 30% increase in traffic. Realigned cloud infrastructure and budget strategy to cut platform costs by $35M annually.

Motilal Nehru National Institute Of Technology

Bachelor of Science - BS

University of Louisiana at Lafayette

Master of Science - MS