Bharath A.
Analyst | SQL | Power BI | Excel | Data Analysis & Visualization
- Role
- Customer Success Specialist at Smile Groups Private Limited
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Bharath A.
I am an aspiring Analyst with a strong foundation in data analysis, reporting, and visualization. With hands-on experience in tools like SQL, Power BI, and Excel, I enjoy transforming raw data into meaningful insights that support better decision-making.I began my professional journey as a Customer Service Associate, where I developed strong problem-solving, communication, and analytical thinking skills. Over time, my interest in working with data grew, leading me to build practical projects using real-world datasets and strengthen my technical expertise.My core skill set includes:• SQL (data querying, joins, aggregations, Window functions)• Power BI (interactive dashboards, data visualization, DAX)• Excel (data cleaning, pivot table, LOOKUP, analysis, reporting)I have completed multiple projects that involve data cleaning, analysis, and dashboard creation, which reflect my ability to work with data in a structured and business-oriented way.I am currently seeking opportunities in Data Analyst, Business Analyst, Reporting Analyst, or similar roles where I can contribute, learn, and grow in a data-driven environment.Currently employed and available to join within 60 days, with flexibility for early joining if required.I am open to connecting with professionals, recruiters, and like-minded individuals in the analytics field.
Experience
Customer Success Specialist
Apr 2025 — Present · Chennai, IN
Resolved customer queries for a US-based mobile network by analyzing account data and ensuring adherence to SOPs and SLAs• Managed ticketing workflows and tracked escalations to ensure timely resolution and improved operational efficiency• Monitored recurring issues and identified patterns to support process improvements and enhance customer experience• Maintained accurate records of customer interactions, ensuring data consistency and quality across systems• Collaborated with internal teams to resolve complex issues by evaluating root causes and recommending solutions
Education
Rajiv Gandhi College of Engineering
Bachelor of engineering, Automobile engineering
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