Bharat Singh Rao
Partner Care at Sophos | 6+ Years BPO Leadership | SLA-Driven Operations | Partner Success & Process Excellence
- Role
- Partner Care Support at Sophos
- Location
- Udaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Bharat Singh Rao
Partner Care Specialist at Sophos, managing global partner support with licensing, renewals, and SLA-driven case management.6+ years of BPO experience (supporting MSP Digital Marketing Agency based in USA), including leadership at FBSPL, driving team performance and operational excellence. Strong background in stakeholder communication, process optimization, and delivering measurable business results.
Experience
Partner Care Support
Dec 2025 — Present · Udaipur, IN
Partner Care Support at Sophos, helping partners with account-related questions and daily support requests. Handling cases using Salesforce and ensuring timely and accurate responses. Focused on learning, improving support skills, and delivering a positive partner experience.
Education
Mohanlal Sukhadia University
Bachelor of Laws - LLB, Law
2021 — 2023
Mohanlal Sukhadia University
Master of Commerce (ABST), Accounts and Statistics
2018 — 2020
Mohanlal Sukhadia University
Batchelor of Commerce , Business/Commerce, General
2015 — 2018
Central Academy Schools
Business/Commerce, General
2000 — 2015
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