Bharat Singh Chauhan

Experience

1. Program Manager Program Director

   Wipro

   Dec 2018 — Present · Chicago, IL, US

   Started account from scratch and reached $16Mill/yr. revenue with 30%+ margins which is increasing QoQ. • Responsible for yearly planning (AOP)/qtrly. planning and building roadmap/execution plan, resource planning for programs to be meet business needs • Leading large and strategic cross functional programs from initiation to implementation like ERP (Dynamics F&O) implementation & Store Roll-out, Omni-Channel Strategy, Cloud Operations and Transformation (AWS), Anaplan implementation, Data Engineering (Informatica/IICS, AWS, Snowflake), RPA (Automation Anywhere), Order management, Warehouse management, E-comm. and other peripheral applications build in Java Microservices etc. • Lead delivery of peripheral apps/interfaces for package implementations like Descartes, Manhattan, Blue Yonder etc. • Develop strategic relationship with customer leaderships across the organization, lead contract negotiations and commercial activities, managing customer expectation, resource training/aspirations and involve in other Client Reporting activities • Work on opportunities of growth in the account and leads account strategy. Responsible to drives penetration in customer\'s business units and maintains a comprehensive account growth strategy • Responsible of mentoring and nurturing next line of leadership in the team. Responsible to ensures high customer satisfaction, loyalty, and quality of experience • Take accountability for successful end-to-end support and maintenance of applications as per SLA. • Understand and communicate the demand pipeline and help to prioritize requests within the portfolio and manage P&L for the account

Education

• International Management Institute - IMI

  MBA, Operations & Marketing

• Mahatma Jyotiba Phule Rohilkhand University

  B.Tech, Mechanical