Bharat Naidu
Senior Manager - Customer Success. GCP- ACE® & CDL®, CSPO®, CSM®, PRINCE 2®, ITIL®, RPA-UI Path®, Azure®, CPAAC®
- Role
- Senior Manager - Customer Success at Deque Systems, Inc
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Bharat Naidu
At Deque Systems, leadership in customer success has been my central focus, fostering strategic partnerships and driving growth within the SMB Portfolio. Our team has successfully influenced product strategy and company direction, consistently achieving and surpassing accessibility goals for our diverse client base. Previously, as a Program Manager—customer Success at NextBillion.ai, I managed a substantial client portfolio, contributing to a significant $3.6M in annual recurring revenue. My role encompassed the full spectrum of account management, from onboarding to expansion, while pioneering customer success processes that have been pivotal in realising customer outcomes and enhancing satisfaction.
Experience
Senior Manager - Customer Success
Apr 2024 — Present · Hyderabad, IN
I currently oversee my company\'s SMB customer portfolio, leading a team of 8 and holding fullresponsibility for a $12M ARR book of business. In this role, I excel at owning the end-to-end customer journey from implementation to strategic expansion.
Education
CVR College of Engineering, Hyderabad
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Skills
- Scrum
- Management
- Microsoft Word
- Leadership
- Microsoft Excel
- Microsoft Powerpoint
- Windows
- Microsoft Office
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.