Bharat Kumar Bobby Pilla
Deputy General Manager @Vapiano Uk
Signup · Get unlimited contacts
WORK HISTORY
Deputy General Manager @Vapiano Uk
London, GB
Led end-to-end restaurant operations for a high-volume site, managing a team of 25–40 staff and ensuring consistent delivery of service, quality, and financial targetsOwned key business KPIs including labour cost, sales performance, and customer satisfaction, driving continuous improvementsImplemented data-driven scheduling and inventory controls to optimise costs and reduce wasteAnalysed weekly performance metrics and introduced operational improvements to increase profitabilityAssisted hiring, training, and development programs, improving team productivity and retentionCollaborated with stakeholders and suppliers to ensure smooth operational flow and compliance.Applied analytical thinking and operational insights to improve processes and customer experience
EDUCATION
Anglia Ruskin University
Master's degree, Logistics, Materials, and Supply Chain Management
All Saints Convent
Pre kg to class 5
Bharatiya vidya bhavans varalaksmi vidyashram
CBSE, English, Maths, Science, Social
GMR Institute Of Technology
Bachelor of Technology (B.Tech.), Mechanical Engineering
ABOUT BHARAT KUMAR BOBBY PILLA
Results-driven operations professional with 9+ years of experience spanning hospitality management, infrastructure projects, and supply chain operations. I specialise in driving operational efficiency, improving customer experience, and delivering measurable business outcomes in high-pressure, fast-paced environments.Currently working as a Deputy General Manager in a high-volume restaurant environment, I lead cross-functional teams, manage P&L performance, and optimise key operational metrics such as labour cost, inventory, and service quality. I have successfully improved team productivity, enhanced guest satisfaction, and implemented cost-saving and sustainability initiatives.Prior to this, I built a strong foundation in project management and procurement within large-scale airport infrastructure projects, where I managed vendors, contracts, and stakeholder coordination while ensuring on-time and cost-effective delivery.I hold a Master’s degree in Supply Chain Management, which strengthens my ability to connect operations with data-driven decision-making, process optimisation, and strategic planning.I am now looking to transition into Technology Operations, Product, or Operations Analyst roles, where I can leverage my cross-industry experience to solve complex problems, improve processes, and contribute to scalable business growth.Core strengths include:• Operations & Process Optimisation• KPI Analysis & Business Performance• Stakeholder & Team Leadership• Supply Chain & Inventory Management• Customer Experience Improvement• Data-Driven Decision MakingOpen to opportunities in Operations, Product Management, and Tech-driven roles.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.