Bharani V.
IT Infrastructure & Application Support | Senior Consultant @ Aptean | Ex-Infosys & Cognizant | ERP | Cloud Ops | PGDM – Marketing & General Mgmt | Coca-Cola Internship Alum
- Role
- Senior Customer Consultant at Aptean India
- Location
- Madurai, TN, IN
- LinkedIn followers
- 500 followers
About Bharani V.
Bharani Vijayakumar is a Production Support, Site Reliability Engineering (SRE), and…
Experience
Senior Customer Consultant
Sep 2024 — Present · Madurai, IN
Provide technical support for enterprise applications, handling case resolutions.• Resolve user-reported issues related to product access, functionality, and performance.• Collaborate with engineering and QA teams to diagnose and deliver sustainable fixes.• Adhere to strict SLAs and KPIs for support response and resolution time.
Education
THIAGARAJAR SCHOOL OF MANAGEMENT
Post Graduate Diploma in Management
2020 — 2022
Hindusthan College Of Arts And Science
Bachelor's of Science
2014 — 2017
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