Bhanupriya Chilwal

About Bhanupriya Chilwal

Certified ServiceNow Developer | 1.5 Years of Hands-On ServiceNow Development Experience | CSA & CAD CertifiedI bring over 1.5 years of hands-on experience working with ServiceNow, with a strong focus on IT Service Management (ITSM). I’m proud to hold both the Certified System Administrator (CSA) and Certified Application Developer (CAD) credentials, demonstrating my solid understanding of the platform and my ability to build scalable, effective solutions.During my experience, I’ve worked on creating and customizing incidents forms, editing forms and views, and developing UI Policies, UI Actions, and Business Rules to automate and streamline IT processes. I\'ve contributed to managing Request Items (RITMs) and building catalog items, supported by a solid foundational knowledge of Service Catalog Development. I also have hands-on experience with Flow Designer for workflow automation, and continue to grow my skills in both client-side and server-side scripting. My work includes data imports, updates, and building custom notifications based on specific conditions. I actively apply my knowledge from both CSA and CAD certifications to enhance platform functionality and develop efficient solutions.

Experience

1. Associate Software Engineer

   Accenture

   Jul 2023 — Present · Pune, IN

Education

• Graphic Era Hill University

  Bachelor of Technology - BTech

  2019 — 2023