Bhanuprakash S
Senior IT Support Engineer | Microsoft Certified (AZ-900) | Certified Google Associate Cloud Engineer | Cloud Enthusiast
- Role
- Senior IT Support Engineer at Nymbl نيمبل
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Bhanuprakash S
IT Support Engineer with 4+ years of experience in system administration, IT infrastructure, and cloud technologies. Passionate about automation, cloud computing, and delivering seamless IT solutions. Currently working at Checkout Point Technologies, handling IT support, troubleshooting enterprise IT issues and optimizing system performance. Microsoft Certified (AZ-900) and preparing for advanced Cloud Certifications. Looking to transition into Cloud Engineering, specializing in Azure & DevOps.
Experience
Senior IT Support Engineer
May 2025 — Present · Kochi, IN
Provided L1/L2 support to internal users, resolving hardware, software, network, and access issues. Administered Microsoft 365 and Exchange Online, managed user identities via Entra ID, and handled MFA and password resets. Oversaw IT asset lifecycle and ensured policy compliance. Maintained ticket workflows using ITSM tools, prioritized service desk queues, and collaborated with teams for efficient issue resolution. Coordinated with vendors for hardware servicing and warranty claims.
Education
Nirmala college of IT
Bachelor of Computer Applications BCA, Computer Applications
2014 — 2017
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