Bhanu Pratap Singh

Product Manager @ICICI Bank

BKC, IN

Strategic Partnership Channel Management - A customizable platform tailored to meet the unique needs & requirements of each partnerLed the end-to-end onboarding of new strategic partners, encompassing meticulous document scrutiny, negative screening, comprehensive product walkthroughs, and technical setup (including redirection URL testing and whitelisting).Collaborated closely with the technology team to develop and depoy new product features and enhance existing systems, ensuring seamless integration through rigorous testingDesigned comprehensive training materials and FAQs to equip phone banking teams in providing exceptional support to the customersCoordinated closely with operations and compliance teams to guarantee smooth transaction processing and strict adherence to regulatory requirements.ADII Channel Management- Partnership with RBI-licensed Authorized Dealer Category II entities to facilitate outward remittances.Cultivated strong relationships with ADII partners, ensuring smooth operations and fostering long-term collaboration in facilitating outward remittances.Generated comprehensive MIS reports to monitor and analyze key performance indicators, including monthly volume, revenue, Average ticket size and transaction amounts across all ADII partners. Designed and conducted monthly and annual audits to detect fraudulent transactions by analyzing remittance patterns (many-to-one, one-to-many), scrutinizing remitter-beneficiary relationships, and performing in-depth UBO and shareholder background checks; led partner branch visits to audit KYC and AML compliance adherence.

Neehar Meera National Sr. Sec. School

Higher Secondary School

Indian Institute of Science Education & Research (IISER), Bhopal

BS-MS (Dual Degree) - Bachelor's Student

Indian Institute of Management Rohtak

PGP

St.Fidelis Sr. Sec. School

Senior Secondary School

IISER Bhopal

BS-MS (Dual Degree) - Master's Student