Bhanu Kakkar

Reservation Executive at Marriott International | Sales& Services OTA | Management & Data Analysis Expert |Wedding & Event Planning Professional | Problem Solver & Team Developer

Role
Reservations Executive at Marriott International
Location
Gurugram, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Bhanu Kakkar

Hospitality professional with a degree in Hotel Management and a postgraduate degree in Public Relations and Event Management. Currently a Reservation Executive at Marriott International, I specialise in sales & services OTA management, data entry and analysis, and problem-solving.Skilled in optimising third-site bookings and conversion rates through travel OTAs, I work effectively with Global Distribution Systems to ensure accurate reservations. I’m passionate about training new team members and fostering a collaborative environment, all while delivering exceptional service and memorable guest experiences. Let’s connect!

Experience

  1. Reservations Executive

    Marriott International

    Feb 2023 — Present · Gurugram, IN

    Dynamic Reservation Executive at Marriott International with a strong focus on project management and operational excellence. I specialise in problem solution and mitigation, ensuring seamless reservation processes that enhance guest satisfaction. Experienced in sales and services, data analysis and entry, I leverage insights to optimise conversion rates and drive revenue growth.Proficient in working with Global Distribution Systems and maintaining relationships with travel agents and third-party booking platforms. Passionate about training and mentoring new team members, fostering a collaborative environment that empowers others to excel. Committed to delivering exceptional customer service and creating memorable experiences for guests. Let\'s connect!

Education

  • Chitkara University

    BACHELOR OF SCINCE IN HOSPITALITY ADMINSTRATION

    2017 — 2020

  • Jagannath University

    Diploma in bakery

    2017 — 2017

  • Asian Academy of Film and Television

    MA Public Relations & Events

    2020 — 2022

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Bhanu Kakkar — Reservations Executive at Marriott International in Gurugram, IN | Unifers