Bhaktavar Baba

About Bhaktavar Baba

As an IT Consultant at Infosys Technologies, I have over 17 years of diverse experience in Automation, IT Service Management, ITIL, Infrastructure Transformation, DevOps, and Multi-Supplier Service Integration. I am an ITIL Foundation Certified professional with strong technical and consulting skills, as well as a proven track record of delivering high-quality solutions to global clients across various industries.My specialties include designing, implementing, and managing IT infrastructure monitoring and automation tools, ensuring SLA compliance and customer satisfaction, leading and mentoring teams, conducting quality audits and trend analysis, and facilitating organizational change and process improvement. I am passionate about enabling IT transformation and innovation for businesses and organizations, leveraging my expertise in IT governance, risk management, security management, and autonomic computing.

Experience

1. Senior Consultant

   Infosys

   Sep 2010 — Present

   Diverse experience in Automation, IT Service Management, ITIL, Infrastructure Transformation, DevOps, Infrastructure Management, Organization Design, Demand and Portfolio Management, IT Governance, Multi-Supplier Service Integration, Risk Management, Autonomic Computing, Security Management and Process/Quality Management.Specialties: Automation, IT Service Management Consulting, ITIL Service management Tools consultant, Multi-Supplier Service Integration, Infrastructure Transformation, Organization Change Management, Organization Design, IT Demand and Portfolio Management, Managed Infrastructure Services, Consulting Services Management, People Management and Project Management,

Education

• Visvesvaraya Technological University

  Bachelor of Engineering (B.E.)

  2002 — 2006

• SRSV High School Manvi

  High School

  1997 — 2000

Skills

• Major Incident Management
• Servicenow
• Intermapper
• Server Monitoring
• IT Transformation
• Incident Management
• Hp Performance Manager (Ovpm)
• IT Strategy
• Pre-Sales
• Nlyte
• Itil Process Implementation
• IT Operations
• Hp Operations Manager
• Problem Management
• Pmp
• Hp Sitescope
• Service Delivery
• Global Delivery
• Hpna
• Hp Network Node Manager
• Hp Operations Orchestration
• IT Management
• Netmri
• Cmdb
• Itil Process
• Hp Systems Insight Manager
• Requirements Analysis
• Hp Network Automation
• Hp Business Service Management
• Sevone
• Data Center
• Itil V3 Foundations Certified
• IT Service Management
• Release Management
• Change Management
• Itil Implementation
• Enterprise Management Tools
• Network Monitoring Tools
• Hp Openview
• Sla