Bhagyashree Hanumaiah
Customer Experience @ Cisco
- Role
- Customer Program Manager at Cisco
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Bhagyashree Hanumaiah
Trusted advisor and the voice of the customer proactively and continuously driving professional services products and customer adoption to deliver meaningful revenue impact. Proven track record of managing projects through strategic thinking in fast paced, multifaceted environment, driving business initiatives and customer success. Skill Sets and Certifications:Product Management and Program ManagementLand and Expand Customer AdoptionSaaS renewal and churn management Virtual Team and Stakeholder ManagementExperienced Leader Program (ELP) 2018Certified Scrum Master (CSM) 2017Stanford Certified Program Management (SCPM) 2017Project Management Professional (PMP) 2013
Experience
Customer Program Manager
Jan 2016 — Present · US
Focus of Customer Experience at Cisco is to align Services with Customers’ Roadmap and Business Objectives. I am honored to lead Cisco Services across multiple Technology Solutions to Web and Service Provider Companies. Program encompasses leading Software Strategy, Product Life Cycle Management, Product Deployment and Feature Integrations along with Data Analysis and reporting for key Operations; Identifying additional service opportunities for Growth and Adoption; Managing Project Scope, Cost, Schedule, on time revenue recognition to PMI/ Industry standards; Envisioning and realizing Agile/Scrum methodologies for incremental results, multiple priorities, and integrating change requests.
Education
University of Mysore
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
1999
Wichita State University
Master's degree, Electrical and Electronics Engineering
2002
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