Bhagyaraja D

About Bhagyaraja D

Driving Quality, Process Excellence, and Team Growth in Heathcare Operations. I’m…

Experience

1. Assistant Manager

   Savista

   Oct 2020 — Present · Chennai, IN

   Six Sigma BB Certified*RCM Quality Responsibilities:Focused on ensuring process excellence in RCM Adjud, billing and AR operations through audits, RCA, and continuous improvement. Skilled in quality reviews, CAPA implementation, and KPI monitoring to enhance claim accuracy and reduce denials. Partnering with cross-functional teams to maintain high-quality standards, compliance, and client satisfaction. Quality responsibilities for 6+ Projects with 50+ Scope of works.Handling Direct Onshore client Audits for Payer Adjudication process. Transitioned, HC increased to 300%Key Skills: RCM Quality | Adjud, Billing & AR Audits | RCA & CAPA | Denial Analysis | Kaize Culture | Continuous Improvement | KPI Management | Team Handling.*Operations Delevery Responsibilities*: Overseeing end-to-end Adjud, Billing and AR operations to ensure accuracy, timely collections, and SLA compliance. Skilled in denial management, KPI tracking, and process optimization, driving efficiency and reducing AR days. Collaborate with cross-functional teams to enhance RCM performance, team productivity, and client satisfaction.Key Skills: RCM Operations | Adjud, Billing & AR | Denial Management | Process Optimization | KPI & SLA Tracking | Forecast | Transition | Team Leadership

Education

• Madras University

  BCA