Bhagwan Balani

General Manager @ ITC Hotels | Asset Management I Food and Beverage Operations I Sales & Marketing

Role
General Manager at ITC Hotels Limited
Location
Mumbai, IN
LinkedIn followers
500 followers

About Bhagwan Balani

With over 30 years in the hospitality industry, I currently serve as General Manager at ITC Maratha, Mumbai, A Luxury Collection Hotel. My expertise spans Sales & Marketing leadership, Revenue Management, Food & Beverage operations; all of which contribute to driving exceptional guest experiences and operational excellence. Throughout my career, I have been committed to strategic planning, people management and enhancing service standards to ensure consistent quality and satisfaction. My focus remains on leading high-performing teams and fostering innovation in luxury hospitality.

Experience

  1. General Manager

    ITC Hotels Limited

    Oct 2023 — Present · Mumbai, IN

Education

  • R D National College and W A College of Science

    HSC, Science

    1990 — 1992

  • Indian Institute of Management Bangalore

    Certificate Course in Finance and Accounting

    2021 — 2021

  • St Blaise High School

    SSC

    1980 — 1990

  • Glion Institute of Higher Education

    Certificate Course in Hotel Revenue Management- The Strategy & Tactics of Hotel Room

  • L. N. Welingkar Institute Of Management Development and Research

    Diploma In Marketing Management

    1996 — 1997

  • Glion Institute of Higher Education

    Certificate Course in Hotel Market Analysis and Valuation - Hotel Market Analysis and Valuation

  • University of Mumbai

    Bachelor of Arts, Sociology

    2000 — 2002

  • Les Roches

    Sommet Education- General Management Programme (Duration: 9 Months), General Management

  • Bharati Vidyapeeth Institute of Hotel Management and Catering Technology

    Diploma in Hotel Management and Catering Technology, Hotel Management

    1992 — 1995

Skills

  • Marketing Strategy
  • Strategic Thinking
  • Revenue Analysis
  • Pricing
  • Strategic Communications
  • Convention Services
  • Key Account Management
  • Catering
  • Marketing
  • Revenue Forecasting
  • Hospitality
  • Luxury
  • Business Planning
  • Rooms Division
  • Forecasting
  • Food & Beverage
  • Sales
  • Guest Service Management
  • People Management
  • Strategic Financial Planning
  • Yield Management
  • Hospitality Industry
  • Tourism
  • Hotels
  • Business Strategy
  • Front Office
  • Leadership Development
  • Team Leadership
  • Hotel Booking
  • Sales Management
  • Revenue
  • People Development
  • Pre-Opening
  • Management
  • Strategic Planning
  • Banquets
  • Pricing Strategy
  • Opening Hotels
  • New Business Development
  • Resorts

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Bhagwan Balani — General Manager at ITC Hotels Limited in Mumbai, IN | Unifers