Bhabani Shil
Trying to make someone\'s day, Everyday!
- Role
- Genius at Apple
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Bhabani Shil
Strategic Customer Success Manager with 7+ years of experience, combining high-level account management (Neptune Retail, cure.fit) with front-line operational excellence (Apple). Expert in de-escalating critical client issues, driving product adoption, and maintaining high Net Promoter Scores (NPS) in high-pressure environments. Proven ability to translate complex technical concepts for non-technical users to reduce churn and expand account value.
Experience
Genius
Jun 2025 — Present
Education
B. Borooah College
Higher Secondary
2010 — 2012
MICA | The School of Ideas
Advance Certificate in Digital Marketing and Communications
Indian Institute of Management, Calcutta
Executive Program on General Management
2023 — 2024
Gauhati University
Bachelor of Arts - BA, Political Science and Government
2012 — 2015
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