Ben Greenwald

WORK HISTORY

EDUCATION

SKILLS

ABOUT BEN GREENWALD

Account Executive with over 15 years of experience retaining and growing business relationships with Global organizations. Focused on retaining and growing revenue through service delivery excellence and an expansion of product uses. Experienced conducting formal business reviews with and being an informal resource to my C and VP level customers. These customers see me as a trusted advisor and an extension of their organizations that they can trust with their problems with the confidence that I will develop a creative solution. Effective at building strong customer relationships, driving product utilization, and achieving business goals. Skilled in collaborating with internal and external cross-functional teams to meet and exceed business objectives.SKILLS • Customer Success Management• Trusted Advisor• Account Management• Business Acumen• Strategic Planner• Customer Engagement• Contract Renewals • Upsells• Cross Sells• Negotiation • Problem Solver• Attention To Detail• Empathetic• Time Management and Prioritization• Written And Verbal Communication Skills• Competitive Landscape• Market Trends• Cross-functional Quarterback• Collaborative• Training• Project Management• Analytical Skills• CRM – Netsuite, Hubspot, Zoho• Office (Excel, Word, PowerPoint)• Google Workspace (Sheets, Docs, Slides)• Web meetings – Microsoft Teams, Zoom, MeetBen G••••••••@gmail.com