Jessica Banks
Public Speaking and Training Professional
- Role
- Program Manager at Goldbelt Frontier LLC
- Location
- Silver Spring, MD, US
- LinkedIn followers
- 500 followers
Healthcare & Human ServicesView LinkedIn profile
About Jessica Banks
I have over 7 years in the Training and Development field, and over 13 years experience…
Experience
Program Manager
Nov 2021 — Present · Washington, DC, US
Education
Bowie State University
BA
1995 — 2000
Syracuse University
Master of Science (M.S.)
2015 — 2017
Skills
- Cplp
- Training
- Call Centers
- Instructional Design
- Instructor-Led Training
- Human Resources
- Onboarding
- Crm
- Project Management
- Customer Satisfaction
- Sales
- Customer Service
- Quality Assurance
- Employee Training
- Learning Management
- Captivate
- Workshop Facilitation
- Editing
- Coaching
- Social Media
- Team Building
- New Hire Orientations
- Performance Management
- Public Speaking
- Needs Analysis
- Customer Retention
- Organizational Development
- Recruiting
- Technical Training
- Organizational Effectiveness
- Account Management
- Process Improvement
- Leadership
- Program Management
- Leadership Development
- Training Delivery
- Management
- Career Development
- Talent Management
- Employee Relations
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