Craig McGregor
Commercial Product Manager @British Gas
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WORK HISTORY
Commercial Product Manager @British Gas
GB
Strategic Delivery: Leading the One-Off Repair restructure, collaborating with Finance and Tech teams to ensure commercial viability and a seamless customer journey.Stakeholder Engagement: Bridging the gap between frontline engineers and office-based Dynamics builds to improve app usability and field efficiency.Award-Winning Impact: Recognised with the \'Fresh Force of Nature\' 2025 award for driving rapid product improvements and demonstrating exceptional leadership early in the role.
EDUCATION
Dundee and Angus College
HNC Engineering [Mechanical and Electrical], Engineering
ABOUT CRAIG MCGREGOR
The standard you walk past is the standard you accept.\"From the precision of London duties with the Scots Guards (including the 2008 Trooping of the Colour) to delivering on multi-million-pound offshore contracts for Halliburton, my career is built on high-stakes accountability and operational excellence.After a decade \"on the tools\" at British Gas as a Service & Repair Engineer, I have transitioned into Commercial Product Management. I am currently leading the commercial restructure of our One-Off Repair journey (Launch: March 2026), bringing a \"Field-First\" perspective to our product roadmaps to ensure solutions are operationally lean and commercially ambitious.I bring a unique \"trilogy\" of experience to British Gas: the discipline of the Military, the technical scale of Offshore Operations, and the frontline customer insight of an Engineer.Beyond the Office:Veteran Advocacy: Member of the Centrica Forces Network committee.Community Service: Volunteer with the RNLI since April 2025.Awarded:\"Fresh Force of Nature\" 2025 for driving change during my transition to management.Based in Arbroath, driving innovation across Scotland and the UK.
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