Blanca Elisabeth Flores
Voice of the Customer | Customer Insights | Master Data Management | Program Implementation | Cat Herder 😎
- Role
- Global Voice of Customer (Voc) Lead at LyondellBasell
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Blanca Elisabeth Flores
I lead enterprise customer data, Voice of the Customer (VoC), and customer insight…
Experience
Global Voice of Customer (Voc) Lead
Oct 2022 — Present · Houston, TX, US
Education
University of Houston
Bachelor of Science - BS, Information Systems Technology (Summa Cum Laude)
Skills
- Budgets
- Leadership
- Team Leadership
- Erp
- Logistics
- Training
- Testing
- New Business Development
- Vendor Management
- Crm
- Sap
- Change Management
- Project Management
- Project Planning
- Supply Chain
- Business Strategy
- Troubleshooting
- Team Building
- Management
- Strategy
- Strategic Planning
- Business Planning
- Operations Management
- Business Development
- Sap Products
- Cross-Functional Team Leadership
- Negotiation
- Procurement
- Process Engineering
- Business Analysis
- Contract Negotiation
- Customer Service
- Software Documentation
- Sdlc
- Databases
- Forecasting
- Contract Management
- Continuous Improvement
- Business Process Improvement
- Team Management
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