Beverly Pappas

Manager of Customer Service and Technical Support @Genomadix

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Manager of Customer Service and Technical Support @Genomadix

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EDUCATION

2012 — 2018

University of the Pacific

Doctor of Philosophy (PhD), Pharmacuetical Science

2008 — 2012

St. Edward's University

Bachelor's of Science, Biochemistry

SKILLS

PcrGraphpad PrismNext-Generation SequencingBudgetsVisual Basic for Applications (Vba)Molecular CloningScienceNgs Library PreparationProtein PurificationStrategic PlanningGel ElectrophoresisEnglishEvent PlanningSite-Directed MutagenesisPowerpointMicrosoft ExcelMicrosoft WordNgs Assay DevelopmentCell BiologyPublic SpeakingMolecular BiologyStudent LeadershipNgsCell CultureData AnalysisJmpChemistryBacterial TransformationNextseqMolecular & Cellular BiologyAnalytical ChemistryEvent ManagementTeamworkIsothermal Titration CalorimetryTeachingMammalian Cell CultureMicrosoft OfficeCustomer ServiceTrainingBiochemistry

ABOUT BEVERLY PAPPAS

As a Ph.D. scientist with over 10 years of experience in life sciences, I bring a unique blend of product development, field support, and sales expertise across genomic technologies, biotechnology, and instrumentation. My career spans key roles from Field Applications Scientist to Regional Account Manager, consistently driving revenue growth and client success in dynamic, highly technical environments.I specialize in managing cross-functional teams, implementing strategic product development processes, and supporting customers through field applications and training. My technical expertise includes Next Generation Sequencing (NGS), process optimization (FMEA, SPC, Gauge R&R), and customer relationship management through tools like Salesforce.I am passionate about bridging the gap between scientific innovation and market impact, and I’m excited to leverage my skills in field support, product management, or account management to help organizations drive growth and deliver meaningful solutions.

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