Beverly J. Smith
Director| Diversity and Inclusion Strategist| Organizational Change Leader| Academic Leader
- Role
- Director (Remote) at Higher Education Consulting
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Beverly J. Smith
I am an extremely driven, innovative and relationship oriented leader with expert…
Experience
Director (Remote)
Mar 2016 — Present · Salt Lake City, UT, US
WGU’s executive leadership asked for my help to address their student retention challenges based on my past track-record. Since joining, I have implemented an developed a retention plan to make student mentors more effective at retaining existing students and attracting new students resulting in significant expansion of the student population. LEADERSHIP AND TEAM MANAGEMENT• Led a team of 25 Program Mentors with a primary objective of improving core operations• Coaching and mentoring employees• Improved relationship across key internal and external stakeholders to drive better retention outcomes OPERATIONAL IMPROVEMENT• Streamlined operational processes and implemented an innovative retention plan following industry best practices to accelerate organizational growth and improve retention rate • Improved and maintained high quality ratings by delivering tangible progress in a short timeframe
Education
Northcentral University
Doctorate, Education/Organizational Leadership
2016 — 2020
University of Phoenix
Bachelors of Science, Human Resources Management and Services
2003 — 2003
University of Phoenix
Master of Business Administration (MBA), Organizational Leadership, Corporate Finance
2012 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.